The Philippines is a beautiful country situated in Southeast Asia and one of the world’s largest archipelago nations. However, its location on the Pacific Ring of Fire makes the Philippines extremely vulnerable to natural disasters, especially earthquakes, typhoons, flooding and volcanic hazards.

Island nations must integrate country and site/location risk assessments data into business continuity and organizational resiliency planning. Our advantage lies in our significant industry expertise, on-the-ground experience throughout the Philippines and our knowledge, resource, threat and intelligence sharing resulting from our strategic partnership with Philippines based, Business Profiles. Clients will benefit from our real-world experience with fortune 100 companies such as Bank of America, Wells Fargo, GE and Asurion, coupled with Business Profiles, an established risk management and corporate business security company with more than 20 years of proven experience.

Program assessments

Our proposed approach focuses on an assessment of key areas of your BCM program to help determine the consistency of the BCM program with relevant and leading industry practices.  True North Resiliency’s assessment approach is modular and scalable, allowing us to evaluate components specifically designed for your particular requirements.

The assessment will consist of a review of the BCM function and governance model and its’ effectiveness in the your organization, as well as an evaluation of existing BCM program documentation to assess the framework and understand their consistency, completeness and quality.  Each of the phases below will have specific activities and outputs.

business process outsourcing resiliency planning

Our experience designing and assessing business continuity programs and capabilities for outsource partners is second to none. Our team consist of professionals that implemented business continuity programs for business process offshore partners of E*TRADE, TIAA, GE, Bank of America, Wells Fargo, etc.

The RFP and Vendor Risk programs of global, multi-national organizations is extremely lucrative for BPO service providers. However, third party supplier and vendor risk management programs are increasing strict. BPOs must not only build sustainable programs, but they must ensure the program is documented to meet various regulatory requirements and standards.


Vendor risk assessment

We are experienced conducting virtual and on-site vendor risk assessments leveraging the industry leading tool and methodology such as the Standardized Information Gathering (SIG) questionnaire tool developed by Shared Assessments.

exercise & testing

Validating the coordination between BPO service providers and client companies through joint business continuity testing and exercises is vital. Our certified team members are highly experienced in planning, designing and facilitating joint exercises for a variety of scenarios for enterprise or business process specific plans/recovery teams.